Effective Date: August 22, 2026
1001249309 Ontario Inc., operating as Fix Auto Woodstock ("Fix Auto Woodstock," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or communicate with us, including through SMS/text messaging.
Information We Collect
We may collect the following types of information: contact information such as your name, phone number, and email address; information you submit through online forms, including SMS consent preferences; details related to your vehicle, estimates, appointments, and repair services; communications you send us, including text messages, emails, and phone calls; and technical information such as browser type and device information when you visit our website.
How We Use Your Information
We use the information we collect to provide estimates, schedule appointments, and deliver repair and collision services; send you requested text messages and communications, including appointment reminders, repair updates, and review requests; respond to your inquiries and provide customer service; improve our services and website; and comply with legal obligations.
SMS/Text Messaging Consent and Information
If you provide consent to receive text messages from Fix Auto Woodstock, we use your mobile phone number solely to send you the types of messages you agreed to receive (marketing and/or non-marketing/informational messages, as applicable). Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out of receiving text messages, or reply HELP for assistance. SMS consent is optional and is never required to receive service from Fix Auto Woodstock.
Mobile phone numbers, SMS consent, and opt-in information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. SMS information may only be shared with service providers as necessary to deliver requested communications and operate the messaging service.
How We Share Your Information
We do not sell your personal information. We may share your information with service providers who help us operate our business and deliver communications (such as text messaging and email service providers), under confidentiality obligations; legal or regulatory authorities when required by law; and successor entities in the event of a business transfer, merger, or acquisition.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to help operate the website, understand how visitors use it, improve performance, and support analytics. Cookies may collect information such as browser type, device information, pages visited, and general usage information. You can control or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.
Your Choices and Opt-Out Rights
You may opt out of text messages at any time by replying STOP to any message you receive from us. You may also contact us directly using the information below to update your communication preferences or request that we stop contacting you. Opting out of SMS communications will not affect your ability to receive service from Fix Auto Woodstock.
Data Security
We take reasonable measures to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Fix Auto Woodstock (operated by 1001249309 Ontario Inc.)
1240 Commerce Way, Woodstock, ON N4V 0A2, Canada
Phone: 519-804-9090
Email: [email protected]